Repeat Prescription Policy

Certain medications that are prescribed for your pet may be for long-term treatment.

Most of the medicines used are ‘prescription only medications’ or ‘POMs’ and as such need to be dispensed by one of Veterinary Surgeons for ‘an animal under their care’. This means the vet is making both legal and ethical obligations for the correct use of these medicines and as such we are under some constraints.

How to order your pet's medication

Complete this prescription request form or call the surgery where the reception staff will take your order. Please ensure you leave us a suitable telephone number in case we need to contact you regarding your prescription request.

After placing your order, we ask you give us at least 5 working days notice from requesting a repeat prescription before collecting from your chosen surgery. This:

• Allows us time to check your clinical records to make sure the medication is still correct and appropriate for your animal or if they require a check-up
• Gives the vet time to issue and dispense the prescription
• Allows us time to order some of the products needed if not in stock
• Means that your prescription can be ready for when you attend the surgery

Regular check-ups and repeat examination policy

For all medications your animal needs to be assessed by one of the vets at least every 3 months, although sometimes more often if they are on a new medication or dose. This:

• Is to ensure your pet is not suffering from any side-effects
• Ensures that the medication is appropriate and to discuss possible new treatment regimes that may have become available
• Means we are able to weigh your animal and ensure the dose is still correct
• Is a legal requirement for ourselves to ensure you and your pet are still ‘under our care’ legally

The exception to the ‘3-month rule’ is preventive treatment for fleas and worms. Although these are still prescription medications and far more advanced than similar products found in pet shops and supermarkets, we only need to have examined your pet within the last 12 months to dispense them.

Please note we do not routinely authorise repeats of either antibiotics or ear-drops (the latter need to have the ear drum checked before dispensing).

Our standard consultation fee applies for any repeat medication consultations. Charges will also apply for any tests recommended upon examination.

Clients are welcome to request the cost of medications available from the surgery.

Clients are also welcome to request a written prescription for medications, subject to an administration fee, that would allow you to obtain these products from another veterinary surgeon or a pharmacy.