Emergency Care

Holly House is pleased to have it's own emergency service operating at all times on site at Moortown.

Whenever possible please call us at the surgery (0113 2369030)

A vet will be present at our Holly House site during our opening hours, however they may already be working with sick animals. For this reason we strongly advise that you call the surgery and give us warning of your problem wherever possible before making your way to us. It is our aim to ensure a vet examines your pet at the earliest opportunity.

Nurse Triage: Where your emergency is unannounced and the vet is already operating or consulting, then a qualified nurse may assess your emergency in a nurse triage clinic. Your pet may be admitted and taken to a vet for examination, or you may be reassured that waiting for the vet to be free is appropriate. In this instance the nurse will remain available should you or your pet required further support.

Additional out of hours supplement may be charged for animals seen at Holly House under the following circumstances:

• Unannounced emergency during the working day
• After 8pm and before 8am week days
• After 5pm Saturday evening and before 10am Sunday morning

Out of hours calls will be taken by a member of the nursing team and directed to the Vet as appropriate.  Please use our normal number for this service.