Our Client Charter
- We will always greet you and your pet with a smile.
- We will always treat your pet as if it were our own, with total care and attention.
- You will only ever be seen by fully qualified vets and trained nurses using the most suitable equipment and medicines available.
- In the consultation room we will always listen to you to understand the nature of your concerns and explain the treatment options available to you.
- We will endeavour to discuss any costs with you before they arise.
- We will regularly seek your feedback to try and improve our service to you.